@@ -211,7 +211,7 @@ Each renewal code email suggests add-ons like Duo. When customers express intere
### Escalation workflow
For non-standard cases or when uncertain how to proceed, reach out to the `#contributor-success-and-strategy-programs-confidential` Slack channel. Provide:
For non-standard cases or when uncertain how to proceed, reach out to the `#developer-relations-eng-and-programs-confidential` Slack channel. Provide:
@@ -19,7 +19,7 @@ The team uses the following Slack channels:
|cocreate-initiative|Public|For open discussion of the Co-Create program|
|cocreate-initiative-confidential|Private|For discussion of confidential topics related to the Co-Create program|
|developer-relations-community-contributions|Public|For open discussion of topics related to the Developer Relations Engineering team|
|contributor-success-and-strategy-programs-confidential|Private|For discussion of confidential topics related to the Developer Relations Engineering and Developer Relations Programs teams|
|developer-relations-eng-and-programs-confidential|Private|For discussion of confidential topics related to the Developer Relations Engineering and Developer Relations Programs teams|
|strategy-programs-sustainability|Private|For discussion of confidential topics related to the programs managed by Developer Relations Programs and ESG teams|