Renewal Ops HB Page Updates (63144de8) · Commits · GitLab.com / Content Sites / handbook

content/handbook/sales/field-operations/customer-success-operations/renewal-ops.md

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		@@ -34,9 +34,10 @@ Below is a breakdown of the 4-part [Renewal Operations Strategy](https://docs.go

		\| Person \| Role \|
		\| ------ \| ------ \|
		\| [John Budreski](https://gitlab.com/jbudreski ) \| [Senior Manager, CS Strategy & Operations](/job-families/sales/renewal-operations-analyst/#manager-renewal-operations-requirements) \|
		\| [Heather Kacmarski](https://gitlab.com/hkacmarski) \| [Customer Success Operations Analyst](/job-families/sales/renewal-operations-analyst/) \|
		\| [Laura Simmons](https://gitlab.com/simmons-laura) \| [Customer Success Operations Analyst](/job-families/sales/renewal-operations-analyst/) \|
		\| [Michael Arntz](https://gitlab.com/marntz ) \| Director, CS Strategy\|
		\| [Lindsay Schoenfeld](https://gitlab.com/lschoenfeld ) \| Director, Field Operations\|
		\| [Heather Kacmarski](https://gitlab.com/hkacmarski) \| Renewal Operations Analyst \|
		\| [Becky O'Brien](https://gitlab.com/becobrien) \| Field Operations Analyst - Renewals \|

		## Get in Touch

		@@ -68,9 +69,9 @@ Renewal Operations can assist with:
		- [Renewal Forecast](/handbook/customer-success/renewals-managers/what/#forecasting) field updates
		- [Closed Details](/handbook/customer-success/renewals-managers/what/#analytics) updates
		- Renewal Forecast guidance
		- Complex Opportunity management guidance
		- Subscription Review
		- Renewal Manager Opportunity Split
		- Merged Opportunities
		- Merged Opportunities & User Migration
		- Churn Exception Review for Renewals Managers

		### Quoting, Approvals and Bookings