Loading content/handbook/support/workflows/admin_note.md +7 −7 Original line number Diff line number Diff line Loading @@ -47,22 +47,22 @@ There are two methods a team member can use to look up admin notes for a particu #### Sample Notes Disabling 2FA: `2025-01-16 | 2FA removed | user requested | https://gitlab.zendesk.com/agent/tickets/123` `2026-01-16 | 2FA removed | user requested | https://gitlab.zendesk.com/agent/tickets/123` Email Address Change/Removal: `2025-01-16 | Primary Email Change - No Access | User Requested | https://gitlab.zendesk.com/agent/tickets/123` `2026-01-16 | Primary Email Change - No Access | User Requested | https://gitlab.zendesk.com/agent/tickets/123` DMCA Request: `2025-01-16 | DMCA Violation | Abuse | https://gitlab.zendesk.com/agent/tickets/123` `2026-01-16 | DMCA Violation | Abuse | https://gitlab.zendesk.com/agent/tickets/123` Abuse Case: `2025-01-16 | Flagged for terms violation | Abuse Case | https://gitlab.zendesk.com/agent/tickets/123` `2026-01-16 | Flagged for terms violation | Abuse Case | https://gitlab.zendesk.com/agent/tickets/123` User Blocked: `2025-01-16 | User blocked by infra | https://gitlab.com/gitlab-com/support/internal-requests/issues/441` `2026-01-16 | User blocked by infra | https://gitlab.com/gitlab-com/support/internal-requests/issues/441` Name Squatting Rename: `2025-01-16 | Name Squatting Request | https://gitlab.zendesk.com/agent/tickets/123` `2026-01-16 | Name Squatting Request | https://gitlab.zendesk.com/agent/tickets/123` Compute minutes reset: `2025-01-16 | Compute minutes reset | Bug | https://gitlab.zendesk.com/agent/tickets/123` `2026-01-16 | Compute minutes reset | Bug | https://gitlab.zendesk.com/agent/tickets/123` Loading
content/handbook/support/workflows/admin_note.md +7 −7 Original line number Diff line number Diff line Loading @@ -47,22 +47,22 @@ There are two methods a team member can use to look up admin notes for a particu #### Sample Notes Disabling 2FA: `2025-01-16 | 2FA removed | user requested | https://gitlab.zendesk.com/agent/tickets/123` `2026-01-16 | 2FA removed | user requested | https://gitlab.zendesk.com/agent/tickets/123` Email Address Change/Removal: `2025-01-16 | Primary Email Change - No Access | User Requested | https://gitlab.zendesk.com/agent/tickets/123` `2026-01-16 | Primary Email Change - No Access | User Requested | https://gitlab.zendesk.com/agent/tickets/123` DMCA Request: `2025-01-16 | DMCA Violation | Abuse | https://gitlab.zendesk.com/agent/tickets/123` `2026-01-16 | DMCA Violation | Abuse | https://gitlab.zendesk.com/agent/tickets/123` Abuse Case: `2025-01-16 | Flagged for terms violation | Abuse Case | https://gitlab.zendesk.com/agent/tickets/123` `2026-01-16 | Flagged for terms violation | Abuse Case | https://gitlab.zendesk.com/agent/tickets/123` User Blocked: `2025-01-16 | User blocked by infra | https://gitlab.com/gitlab-com/support/internal-requests/issues/441` `2026-01-16 | User blocked by infra | https://gitlab.com/gitlab-com/support/internal-requests/issues/441` Name Squatting Rename: `2025-01-16 | Name Squatting Request | https://gitlab.zendesk.com/agent/tickets/123` `2026-01-16 | Name Squatting Request | https://gitlab.zendesk.com/agent/tickets/123` Compute minutes reset: `2025-01-16 | Compute minutes reset | Bug | https://gitlab.zendesk.com/agent/tickets/123` `2026-01-16 | Compute minutes reset | Bug | https://gitlab.zendesk.com/agent/tickets/123`