Commit 5b53610c authored by Kirsty Allen's avatar Kirsty Allen 📚
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Updated Technical Reviewer details

parent 0699332f

content/handbook/support/knowledge-base/_index.md

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{{% /card %}}



{{% card header="**Knowledge Champions (Technical Reviewers)**" %}}

{{% card header="**Technical Reviewers**" %}}



| Task | Executed In |

|------|---------|
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Everyone can contribute to knowledge! The most important thing is to capture the knowledge you've created while solving a problem.

The review process will ensure the content is technically accurate and clear.



### Technical Reviewers (Knowledge Champions)

### Technical Reviewers



There will be Support Engineers and Support Managers trained as technical reviewers for knowledge articles across the globe.



[Available Technical Reviewers (by region and subject)](https://docs.google.com/spreadsheets/d/14CIIVup-tS5HdLyl0wInf-2m50AptauyhG-ZW5uhs-I/edit?gid=0#gid=0)



Technical Reviewers can now also be found under Column 4 (Looking to Help others) on the [Skills by Subject Page](https://gitlab-com.gitlab.io/support/team-pages/skills-by-subject.html)



Technical Reviewers should be Subject Matter Experts (SMEs) in certain areas (Such as Runner, Authentication, Migrations, etc.). The Technical Reviewers are tasked with **reviewing knowledge articles** based on their knowledge of features.



#### Responsibilities

#### Technical Revier Responsibilities



Technical Reviewers are expected to:

content/handbook/support/knowledge-base/kb-faq.md

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Yes! A list of available training resources is available on the Knowledge Base training page](./knowledge-base-training)



### How do I become a Knowledge Champion/Technical Reviewer?

### How do I become a Technical Reviewer?



Review the [Technical Reviewers responsibilities](_index.md#technical-reviewers-knowledge-champions) before committing to the role.

Review the [Technical Reviewers responsibilities](_index.md#technical-reviewers) before committing to the role.



Please talk with your manager, and let them know you wish to become a knowledge champion.