@@ -17,6 +17,8 @@ However, it is the responsibility of the Infrastructure Department to drive the
If you’re a GitLab team member and are looking to alert the Infrastructure teams about an availability issue with GitLab.com, please find quick instructions to report an incident here: [Reporting an Incident](/handbook/engineering/infrastructure/incident-management/#reporting-an-incident).
Queries to Infrastructure team can be directed to a dedicated Slack channel [#infrastructure_lounge](https://gitlab.slack.com/archives/CB3LSMEJV). The Infrastructure department actively engages with these queries or Slack messages here, which are then converted into issues in a separate [GitLab project tracker](https://gitlab.com/gitlab-com/gl-infra/infrastructure-lounge-slack-issue-tracker) for efficient tracking and resolution.
## Vision
The Infrastructure Department operates a fast, secure, and reliable SaaS platform to which (and with which) [everyone can contribute][contribute].