Changes for content/handbook/sales/field-communications/_index.md: 4 added lines, 4 removed lines.
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@@ -64,18 +64,18 @@ This update highly impacts the Field's current priorities and/or day-to-day work
**Considerations**:
1.**Due to the complexity, all Tier 1 announcements require at least 1-2 months notice to the Field Communicatiosn team.** As a general best practice, there should only be 2-3 Tier 1 updates per quarter to keep the Field focused on driving revenue.
1.**Due to the complexity, all Tier 1 announcements require at least 1-2 months notice to the Field Communications team.** As a general best practice, there should only be 2-3 Tier 1 updates per quarter to keep the Field focused on driving revenue.
1. Field Communications will enforce a quiet period in the final two weeks of each quarter to limit distractions and allow the Field to focus on closing business.
## Tier 2 Update
This update moderately impacts the Field's current priorities and/or day-to-day work, is relevant to at least two segments of the Field and is highly urgent (requiring immediate action and/or focus by a particular date). Enablement may or may not be required.
**Use Cases**: Important process changes, CRO/CEO/e-group announcements, important product marketing updates and/or initiatives, important company initiatives and/or priorities, required Field trainings or enablement often attached to a major Field or company initiative.
**Use Cases**: Important process changes, CRO/CEO/e-group announcements, important product marketing updates and/or initiatives, important company initiatives and/or priorities, required Field training or enablement often attached to a major Field or company initiative.
**Considerations**:
1.**Due to the complexity, all Tier 2 announcements require at least 1 month notice to the Field Communicatiosn team.**
1.**Due to the complexity, all Tier 2 announcements require at least 1 month notice to the Field Communications team.**
1. Field Communications will enforce a quiet period in the final two weeks of each quarter to limit distractions and allow the Field to focus on closing business.
## Tier 3 Update
@@ -101,7 +101,7 @@ This update moderately impacts the Field's current priorities and/or day-to-day
## Tier 5 Update
This update highly impacts the Field's current priorities and/or day-to-day work, is highly relevant to all segments of the Field organization but does not require immediate attention or focus. This update is considered to be "nice know information" vs. "need to know".
This update highly impacts the Field's current priorities and/or day-to-day work, is highly relevant to all segments of the Field organization but does not require immediate attention or focus. This update is considered to be "nice to know information" vs. "need to know".
**Use cases**: Minor process changes, new resources and/or Highspot pages to enhance selling activities, customer case studies, GitLab release information
