Adding info about sfdc contact info app (3031c915) · Commits · GitLab.com / Content Sites / handbook

content/handbook/security/customer-support-operations/zendesk/apps/us-government.md

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		@@ -81,6 +81,20 @@ Shows basic information about a Salesforce account when provided the account's I

		{{% /alert %}}

		## Salesforce Contact Info

		Shows basic information about Salesforce contacts when provided the email address.

		{{% alert title="Technical Details" color="primary" %}}

		- Location: Navbar
		- Restricted by Role:
		- Admins
		- Support Managers
		- This application was developed in-house and can be found [SFDC Contact Info project](https://gitlab.com/gitlab-support-readiness/zendesk-us-government/apps/sfdc-contact-info).

		{{% /alert %}}

		## Show Related Tickets

		This uses the ticket subject to search for other tickets with a similar subject. This helps to locate potentially related tickets you can check to see how they were solved.