| **Primary Purpose** | Transparency around GitLab procedures, documenting information handbook-first | Connect team members with news, information, and stories | Real-time collaboration and quick communications | Formal communications, select company updates, and consolidated updates to targeted audiences | Synchronous discussions and collaboration |
| **Best For** | 1.) Sharing processes and/or procedures valuable to customers, community, or candidates 2.) Creating external transparency (core values, mission, and vision) 3.) Documenting workflows and standardized processes | 1.) Finding/sharing company information, announcements, and events 2.) Learning/sharing programs and initiatives 3.) Accessing personalized and relevant content 4.) Team member storytelling, connection, and engagement 5.) Team showcases and wins| 1.) Immediate discussions 2.) Quick questions 3.) Team coordination 4.) Time-sensitive, informal updates 5.) Instantaneous feedback/communication 6.) Channel-specific discussions | 1.) Critical and/or formal announcements 2.) Newsletters with targeted updates 3.) External communications (customers, vendors, etc.) 4.) Items requiring official email notification 5.) Informing targeted audiences 6.) Select leadership communications | 1.) Complex discussions 2.) Decision-making sessions 3.) Relationship building 4.) Project kickoffs/reviews 5.) Interactive sessions 6.) Ideation and/or problem solving 7.) Engaging and visual presentations 8.) Resolving conflicts |
