The Experience Research team at GitLab has three functions: User Experience (UX) Research, [Research Operations (ReOps)](/handbook/product/ux/research-operations/),
and [Service Design](/handbook/product/ux/experience-research/service-design/).
The Experience Research team at GitLab is responsible for conducting User Experience (UX) Research, Brand and Marketing Research, and [Service Design](/handbook/product/ux/experience-research/service-design/), with the support of our own [Research Operations (ReOps)](/handbook/product/ux/research-operations/) specialists.