Loading content/handbook/support/apac.md +6 −4 Original line number Diff line number Diff line Loading @@ -131,7 +131,8 @@ each financial quarter. | **Quarter** | **Cliff Number** | **Notification Issue** | |-------------| ---------------- | ------------------------| | FY26-Q4 (Current) | 6 | [STM#7281](https://gitlab.com/gitlab-com/support/support-team-meta/-/issues/7281) | | FY27-Q1 (Current) | 7 | [STM#7455](https://gitlab.com/gitlab-com/support/support-team-meta/-/issues/7455) | | FY26-Q4 | 6 | [STM#7281](https://gitlab.com/gitlab-com/support/support-team-meta/-/issues/7281) | | FY26-Q3 | 9 | Not calculated until Q4 so not notified | | FY26-Q2 | 9 | Not calculated until Q4 so not notified | | FY26-Q1 | 8 | [STM#6651](https://gitlab.com/gitlab-com/support/support-team-meta/-/issues/6651) | Loading Loading @@ -190,9 +191,10 @@ each financial quarter. - `ket_slaats` - `wei-meng_lee` - Updater name - Excluded: - `Anton Smith` - `Jane Gianoutsos` - `Ket Slaats` - `Anton Smith` - `Wei-Meng Lee` - Comment type - Selected: - Internal - Public Loading Loading @@ -256,7 +258,7 @@ each financial quarter. - D_COUNT(Tickets updated) > Advanced: ```zendesk IF (D_COUNT(Tickets updated) >= 7) THEN IF (D_COUNT(Tickets updated) >= <cliff_number_here>) THEN { "backgroundColor": "", "precision": 0, Loading Loading
content/handbook/support/apac.md +6 −4 Original line number Diff line number Diff line Loading @@ -131,7 +131,8 @@ each financial quarter. | **Quarter** | **Cliff Number** | **Notification Issue** | |-------------| ---------------- | ------------------------| | FY26-Q4 (Current) | 6 | [STM#7281](https://gitlab.com/gitlab-com/support/support-team-meta/-/issues/7281) | | FY27-Q1 (Current) | 7 | [STM#7455](https://gitlab.com/gitlab-com/support/support-team-meta/-/issues/7455) | | FY26-Q4 | 6 | [STM#7281](https://gitlab.com/gitlab-com/support/support-team-meta/-/issues/7281) | | FY26-Q3 | 9 | Not calculated until Q4 so not notified | | FY26-Q2 | 9 | Not calculated until Q4 so not notified | | FY26-Q1 | 8 | [STM#6651](https://gitlab.com/gitlab-com/support/support-team-meta/-/issues/6651) | Loading Loading @@ -190,9 +191,10 @@ each financial quarter. - `ket_slaats` - `wei-meng_lee` - Updater name - Excluded: - `Anton Smith` - `Jane Gianoutsos` - `Ket Slaats` - `Anton Smith` - `Wei-Meng Lee` - Comment type - Selected: - Internal - Public Loading Loading @@ -256,7 +258,7 @@ each financial quarter. - D_COUNT(Tickets updated) > Advanced: ```zendesk IF (D_COUNT(Tickets updated) >= 7) THEN IF (D_COUNT(Tickets updated) >= <cliff_number_here>) THEN { "backgroundColor": "", "precision": 0, Loading