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Insights from looking at Grafana OnCall
Grafana Labs’ acquired Amixr earlier this year; Amixr is now Grafana OnCall. Amixr’s mission was to build a product that is simple to use and allows you to start small and scale your on-call management over time
Grafana OnCall is currently only available in cloud and is in Beta for free/paid. At this time it's unclear if Grafana OnCall will be available for on-premise or OSS.
When a user creates an integration, the integration is tied to a specific alert route, Slack channel, and the escalation policy is built on the integration page.
On-call schedules and scheduled overrides are created from calendar apps, i.e. Google Calendar or Microsoft Outlook, and then are brought into Grafana OnCall.
Post-mortems (incident reviews) are automatically linked to incidents when relevant.
Share a summary of these findings in the following Slack channels:
#s_monitor stage
#ops-section
#product
#analyst_relations
#infrastructure-lounge
#ceo
Feature enhancements
Create follow up issues and ping relevant product managers
Attach issues as related to this one
Closing tasks
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