Ops Weekly SaaS Performance Indicators Review : Week 37

Intent

To increase awareness of our SaaS Performance indicators for product groups with particularly high usage across the section and company. To provide a regular, timely review of those performance indicators to spot trends and mobilize response quickly.

https://about.gitlab.com/handbook/product/categories/ops/#saas-reviews

References

• PE Error Budget - Grafana Dashboard
• Runner Error Budget - Grafana Dashboard
• Runner SLO Attainment - Grafana Dashboard
• Package Error Budget - Grafana Dashboard
• Testing Error Budget - Grafana Dashboard

Review Format

Provide updates in the ops_section.yaml for your preformance indicators inline with our standard performance indicator review (update health and add Insights and Improvements).

Tasks

Opening Tasks

• Retro Thread - @kencjohnston

Review Tasks

• Verify:PE Review Complete and Shared in Slack - @jreporter - MR - Slack
• Verify:Runner Review Complete and Shared in Slack- @DarrenEastman MR Slack
• Package:Package Review Complete and Shared in Slack - @trizzi
• Verify:Testing Review Complete and Shared in Slack - @jheimbuck_gl

Closing Tasks

• Post Highlights - @kencjohnston
• Review in Ops Section Manager Meeting - @kencjohnston or @sgoldstein
• Updates