Core Platform Section PI Updates : May
📖 References
🎯 Intent
We are organizing for and regularly reviewing Performance Indicators (PIs) in order to enable a dialog between ourselves (all of R&D) about most effective use of our R&D efforts towards the most impactful improvements. As a result we should:
- focus on singular Performance Indicators
- focus on the art of the possible, what we can measure and react to quickly
- focus on business metrics, particularly GMAU or your PPI
- continue beyond measurement and review of our Performance Indicators to building a Growth Model, a Growth funnel and supporting metrics and segmentation
As a communication tool, Performance Indicators are only as useful as the range of the audience. As a result we should:
- store PI metrics, funnels, growth models, status and next steps handbook first (avoid content only living in slides)
- expose our product groups to PI metrics regularly
- communicate transparently about adjustments to PIs within our groups
- reference PIs in planning issues and prioritization discussions
✅ Tasks
⭕ Opening Tasks
-
Set a due date to this issue as 3 business days prior to the scheduled review - @joshlambert -
Add a retrospective thread to this issue - @joshlambert
⭐ Performance Indicator YAML Updates
Each product stage or group should update the Performance Indicators YAML file with:
- Update your
health:
andinstrumentation:
levels - Update your
monthly_focus.goals
to indicate what next month's focus area will be - Update any
urls:
to reference additional SiSense dashboards for more details - Update any
urls:
to reference stage/group direction or handbook pages for the rationale, growth model and funnel - Update
health:
reasons:
withInsight -
prefixed comments about insights gained from the last month of data- Consider any leading indicators. Like version migrations and net new growth
- Consider what specific changes directly impact how your PI is measured. Like spam or a large customer onboarding
- Update
health:
reasons:
withImprovement -
prefixed comments about planned improvements to reach your goals over the next month - If there have been recent updates to the definition, rationale, growth model, funnel highlight those and include those as
reasons:
underhealth:
- If you don't have a defined metric, rationale, growth model or funnel in the handbook reference issues for creating those and provide status on blockers in the
reasons:
underinstrumentation:
.
Updates
Product:
-
sectioncore platform @joshlambert - MR Link -
groupcloud connector @rogerwoo - MR Link -
groupdatabase @rogerwoo - MR Link -
groupdistribution @dorrino - MR Link -
groupgeo @sranasinghe - MR Link -
groupglobal search @bvenker - MR Link -
groupgitaly @mjwood - MR Link -
grouptenant scale @lohrc - MR Link -
groupimport and integrate @m_frankiewicz - MR Link -
~"group::foundations" @jtucker_gl - MR Link
Quad Review:
-
Engineering - @cdu1 -
Quality - @ksvoboda -
UX - @chrismicek
❌ Closing Tasks
-
Make adjustments to the template based on the retrospective thread - @joshlambert -
Activate on any retrospective thread items - @joshlambert
Edited by Chris Micek