Ambassadors are not able to read chat messages in teams they are not part of
Summary
Please feel free to adjust the title of this bug, I did not know what to write...
We had a ticket at the support desk describing the following issue/bug:
- Ambassadors cannot read chat messages of team chats or jumper team chats if they are not part of the team
- Ambassadors have to be part of the team to read the messages
- at the moment there is an error messages says: "problem loading these messages"
- Ambassadors should be able to read all chat messages of stores in there region
Steps to reproduce
- be an Ambassador
- choose a store in whose team you are no member
- try to read the team oder jumper team chat
What is the current bug behavior?
- error message saying "problem loading these messages"
What is the expected correct behavior?
- chat messages should be readable
- the required programming could be complicated (indicated by @fs_k in the support ticket), so instead of correcting this bug, the solution could be to alter the error message to "Please join the team in order to read team or jumper team chats" as suggested by @chriswalg
Possible fixes
- see "expected behavior"