Mail issue smtplib.SMTPServerDisconnected: please run connect() first
Summary
I have configure outgoing mail server and test connection successful. When I try to create user and send invite that time getting error.
Steps to reproduce
Go to Settings -> Users & Companies -> Users Create new user then click on save. that time getting error.
What is the current bug behavior?
Go to Settings -> Users & Companies -> Users Create new user then click on save. that time getting error.
What is the expected correct behavior?
We can create user and invite user.
Relevant logs and/or screenshots We can create user and invite user.
Error: Flectra Server Error
Traceback (most recent call last):
File "/opt/flectra/server/flectra/addons/base/ir/ir_mail_server.py", line 466, in send_email
smtp.sendmail(smtp_from, smtp_to_list, message.as_string())
File "/usr/lib/python3.6/smtplib.py", line 867, in sendmail
raise SMTPSenderRefused(code, resp, from_addr)
smtplib.SMTPSenderRefused: (550, b'5.1.0 Invalid Sender [510]', 'bounce+88-res.users-37@ecosense.ae')
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "/opt/flectra/server/addons/mail/models/mail_mail.py", line 291, in send
smtp_session=smtp_session)
File "/opt/flectra/server/addons/mail/models/mail_mail.py", line 376, in _send
msg, mail_server_id=mail.mail_server_id.id, smtp_session=smtp_session)
File "/opt/flectra/server/flectra/addons/base/ir/ir_mail_server.py", line 475, in send_email
raise MailDeliveryException(_("Mail Delivery Failed"), msg)
flectra.addons.base.ir.ir_mail_server.MailDeliveryException: ('Mail Delivery Failed', "Mail delivery failed via SMTP server 'None'.\nSMTPSenderRefused: 550\n5.1.0 Invalid Sender [510]\nbounce+88-res.users-37@ecosense.ae")
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "/opt/flectra/server/flectra/http.py", line 653, in _handle_exception
return super(JsonRequest, self)._handle_exception(exception)
File "/opt/flectra/server/flectra/http.py", line 312, in _handle_exception
raise pycompat.reraise(type(exception), exception, sys.exc_info()[2])
File "/opt/flectra/server/flectra/tools/pycompat.py", line 87, in reraise
raise value
File "/opt/flectra/server/flectra/http.py", line 695, in dispatch
result = self._call_function(**self.params)
File "/opt/flectra/server/flectra/http.py", line 344, in _call_function
return checked_call(self.db, *args, **kwargs)
File "/opt/flectra/server/flectra/service/model.py", line 97, in wrapper
return f(dbname, *args, **kwargs)
File "/opt/flectra/server/flectra/http.py", line 337, in checked_call
result = self.endpoint(*a, **kw)
File "/opt/flectra/server/flectra/http.py", line 939, in __call__
return self.method(*args, **kw)
File "/opt/flectra/server/flectra/http.py", line 517, in response_wrap
response = f(*args, **kw)
File "/opt/flectra/server/addons/web/controllers/main.py", line 1090, in call_kw
return self._call_kw(model, method, args, kwargs)
File "/opt/flectra/server/addons/web/controllers/main.py", line 1082, in _call_kw
return call_kw(request.env[model], method, args, kwargs)
File "/opt/flectra/server/flectra/api.py", line 687, in call_kw
return call_kw_model(method, model, args, kwargs)
File "/opt/flectra/server/flectra/api.py", line 672, in call_kw_model
result = method(recs, *args, **kwargs)
File "/opt/flectra/server/addons/digest/models/res_users.py", line 12, in create
user = super(ResUsers, self).create(vals)
File "/opt/flectra/custom/addons/web_widget_digitized_signature/models/res_users.py", line 20, in create
res = super(ResUsers, self).create(vals)
File "/opt/flectra/server/addons/sales_team/models/res_users.py", line 17, in create
user = super(ResUsers, self).create(vals)
File "/opt/flectra/server/addons/auth_signup/models/res_users.py", line 157, in create
user.with_context(create_user=True).action_reset_password()
File "/opt/flectra/server/addons/auth_signup/models/res_users.py", line 148, in action_reset_password
template.with_context(lang=user.lang).send_mail(user.id, force_send=True, raise_exception=True)
File "/opt/flectra/server/addons/mail/models/mail_template.py", line 586, in send_mail
mail.send(raise_exception=raise_exception)
File "/opt/flectra/server/addons/mail/models/mail_mail.py", line 297, in send
smtp_session.quit()
File "/usr/lib/python3.6/smtplib.py", line 984, in quit
res = self.docmd("quit")
File "/usr/lib/python3.6/smtplib.py", line 420, in docmd
self.putcmd(cmd, args)
File "/usr/lib/python3.6/smtplib.py", line 367, in putcmd
self.send(str)
File "/usr/lib/python3.6/smtplib.py", line 359, in send
raise SMTPServerDisconnected('please run connect() first')
smtplib.SMTPServerDisconnected: please run connect() first
Possible fixes
(If you can, link to the line of code that might be responsible for the problem)