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We are currently deploying GitLab EE 10.4.0-rc2. For status updates, please follow https://twitter.com/GitLabStatus

  • Dekko Project
  • DekkoDekko
  • Issues
  • #30

Closed
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Opened Sep 08, 2017 by Dan Chapman@dpniel 
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Outlook account provider can't authenticate SMTP credentials

[5547] Sep 08 10:19:43 [Debug] Messaging :  Will attempt to establish push email for account 4 "Outlook" in 0 seconds
[5547] Sep 08 10:19:43 [Debug] SMTP :  Fetching capabilities from the server...
[5547] Sep 08 10:19:43 [Debug] Messaging :  Will attempt to establish push email for account 4 "Outlook" in 30 seconds
[5547] Sep 08 10:19:43 [Debug] SMTP :  newConnection
[5547] Sep 08 10:19:43 [Debug] SMTP :  Open SMTP connection
[5547] Sep 08 10:19:43 [Debug] Messaging :  QMailTransport::Socket::Socket SET PROXY host= "" port= 0
[5547] Sep 08 10:19:43 [Debug] Messaging :  Opening connection -  "smtp-mail.outlook.com" : 587  SSL
[5547] Sep 08 10:19:43 [Debug] Messaging :  IDLE Session: Opening...
[5547] Sep 08 10:19:43 [Debug] Messaging :  IDLE session opened, state 3
[5547] Sep 08 10:19:43 [Debug] Messaging :  Attempting to restart push email for account 4 "Outlook"
[5547] Sep 08 10:19:43 [Warning] Would not determine server/action completing
[5547] Sep 08 10:19:43 [Debug] Messaging :  Attempting to establish push email for account 4 "Outlook"
[5547] Sep 08 10:19:43 [Debug] Messaging :  SMTP : connection established
[5547] Sep 08 10:19:43 [Warning] socketError: 13 : "Error during SSL handshake: error:140770FC:SSL routines:SSL23_GET_SERVER_HELLO:unknown protocol"
[5547] Sep 08 10:19:43 [Debug] SMTP :  Closed connection: "Socket error"
[5547] Sep 08 10:19:43 [Debug] SMTP :  Could not fetch capabilities...trying again after  1 seconds
[5547] Sep 08 10:19:43 [Debug] Messaging :  Setting imap strategy 30ImapRetrieveFolderListStrategy
[5547] Sep 08 10:19:43 [Debug] IMAP :  "4" About to open connection "dpniel@outlook.com" "imap-mail.outlook.com"
[5547] Sep 08 10:19:43 [Debug] Messaging :  QMailTransport::Socket::Socket SET PROXY host= "" port= 0
[5547] Sep 08 10:19:43 [Debug] Messaging :  Opening connection -  "imap-mail.outlook.com" : 993  SSL
[5547] Sep 08 10:19:43 [Debug] Messaging :  IMAP : connection established
[5547] Sep 08 10:19:44 [Debug] Messaging :  IMAP : Secure connection established
[5547] Sep 08 10:19:44 [Debug] IMAP :  "4" RECV: * OK The Microsoft Exchange IMAP4 service is ready. [SABFADEAUABSADAAOQBDAEEAMAAwADUANwAuAGUAdQByAHAAcgBkADAAOQAuAHAAcgBvAGQALgBvAHUAdABsAG8AbwBrAC4AYwBvAG0A]
[5547] Sep 08 10:19:44 [Debug] IMAP :  "4" SEND a001 CAPABILITY
[5547] Sep 08 10:19:44 [Debug] IMAP :  "4" RECV: * CAPABILITY IMAP4 IMAP4rev1 AUTH=PLAIN AUTH=XOAUTH2 SASL-IR UIDPLUS ID UNSELECT CHILDREN IDLE NAMESPACE LITERAL+
[5547] Sep 08 10:19:44 [Debug] IMAP :  "4" RECV: a001 OK CAPABILITY completed.
[5547] Sep 08 10:19:44 [Debug] IMAP :  "4" SEND a002 LOGIN dpniel@outlook.com <password hidden>
[5547] Sep 08 10:19:44 [Debug] SMTP :  Fetching capabilities from the server...
[5547] Sep 08 10:19:44 [Debug] SMTP :  newConnection
[5547] Sep 08 10:19:44 [Debug] SMTP :  Open SMTP connection
[5547] Sep 08 10:19:44 [Debug] Messaging :  QMailTransport::Socket::Socket SET PROXY host= "" port= 0
[5547] Sep 08 10:19:44 [Debug] Messaging :  Opening connection -  "smtp-mail.outlook.com" : 587  SSL
[5547] Sep 08 10:19:44 [Debug] Messaging :  SMTP : connection established
[5547] Sep 08 10:19:44 [Warning] socketError: 13 : "Error during SSL handshake: error:140770FC:SSL routines:SSL23_GET_SERVER_HELLO:unknown protocol"
[5547] Sep 08 10:19:44 [Debug] SMTP :  Closed connection: "Socket error"
[5547] Sep 08 10:19:44 [Debug] SMTP :  Could not fetch capabilities...trying again after  4 seconds
[5547] Sep 08 10:19:45 [Debug] IMAP :  "4" RECV: a002 OK LOGIN completed.
[5547] Sep 08 10:19:45 [Debug] IMAP :  "4" SEND a003 LIST "" "*"
[5547] Sep 08 10:19:46 [Debug] IMAP :  "4" RECV: * LIST (\HasNoChildren) "/" Archive
[5547] Sep 08 10:19:46 [Debug] IMAP :  "4" RECV: * LIST (\HasNoChildren) "/" Dekko
[5547] Sep 08 10:19:46 [Debug] IMAP :  "4" RECV: * LIST (\HasNoChildren \Trash) "/" Deleted
[5547] Sep 08 10:19:46 [Debug] IMAP :  "4" RECV: * LIST (\HasNoChildren \Drafts) "/" Drafts
[5547] Sep 08 10:19:46 [Debug] IMAP :  "4" RECV: * LIST (\Marked \HasNoChildren) "/" Inbox
[5547] Sep 08 10:19:46 [Debug] IMAP :  "4" RECV: * LIST (\HasNoChildren \Junk) "/" Junk
[5547] Sep 08 10:19:46 [Debug] IMAP :  "4" RECV: * LIST (\HasNoChildren) "/" Notes
[5547] Sep 08 10:19:46 [Debug] IMAP :  "4" RECV: * LIST (\HasNoChildren) "/" Outbox
[5547] Sep 08 10:19:46 [Debug] IMAP :  "4" RECV: * LIST (\HasNoChildren \Sent) "/" Sent
[5547] Sep 08 10:19:46 [Debug] IMAP :  "4" RECV: * LIST (\HasChildren) "/" "Sync Issues"
[5547] Sep 08 10:19:46 [Debug] IMAP :  "4" RECV: * LIST (\HasNoChildren) "/" "Sync Issues/Conflicts"
[5547] Sep 08 10:19:46 [Debug] IMAP :  "4" RECV: * LIST (\HasNoChildren) "/" "Sync Issues/Local Failures"
[5547] Sep 08 10:19:46 [Debug] IMAP :  "4" RECV: * LIST (\HasNoChildren) "/" "Sync Issues/Server Failures"
[5547] Sep 08 10:19:46 [Debug] IMAP :  "4" RECV: a003 OK LIST completed.
[5547] Sep 08 10:19:46 [Debug] SMTP :  newConnection
[5547] Sep 08 10:19:46 [Debug] SMTP :  Open SMTP connection
[5547] Sep 08 10:19:46 [Debug] Messaging :  QMailTransport::Socket::Socket SET PROXY host= "" port= 0
[5547] Sep 08 10:19:46 [Debug] Messaging :  Opening connection -  "smtp-mail.outlook.com" : 587  SSL
[5547] Sep 08 10:19:46 [Debug] Messaging :  SMTP : connection established
[5547] Sep 08 10:19:46 [Warning] socketError: 13 : "Error during SSL handshake: error:140770FC:SSL routines:SSL23_GET_SERVER_HELLO:unknown protocol"
[5547] Sep 08 10:19:46 [Debug] SMTP :  Closed connection: "Socket error"
[5547] Sep 08 10:19:48 [Debug] SMTP :  Fetching capabilities from the server...
[5547] Sep 08 10:19:48 [Debug] SMTP :  newConnection
[5547] Sep 08 10:19:48 [Debug] SMTP :  Open SMTP connection
[5547] Sep 08 10:19:48 [Debug] Messaging :  QMailTransport::Socket::Socket SET PROXY host= "" port= 0
[5547] Sep 08 10:19:48 [Debug] Messaging :  Opening connection -  "smtp-mail.outlook.com" : 587  SSL
[5547] Sep 08 10:19:48 [Debug] Messaging :  SMTP : connection established
[5547] Sep 08 10:19:48 [Warning] socketError: 13 : "Error during SSL handshake: error:140770FC:SSL routines:SSL23_GET_SERVER_HELLO:unknown protocol"
[5547] Sep 08 10:19:48 [Debug] SMTP :  Closed connection: "Socket error"
[5547] Sep 08 10:19:48 [Debug] SMTP :  Could not fetch capabilities...trying again after  16 seconds
[5547] Sep 08 10:19:56 [Debug] IMAP :  "4" SEND a004 LOGOUT
[5547] Sep 08 10:19:56 [Debug] IMAP :  "4" RECV: * BYE Microsoft Exchange Server 2016 IMAP4 server signing off.
[5547] Sep 08 10:19:56 [Debug] IMAP :  "4" RECV: a004 OK LOGOUT completed.
[5547] Sep 08 10:20:04 [Debug] SMTP :  Fetching capabilities from the server...
[5547] Sep 08 10:20:04 [Debug] SMTP :  newConnection
[5547] Sep 08 10:20:04 [Debug] SMTP :  Open SMTP connection
[5547] Sep 08 10:20:04 [Debug] Messaging :  QMailTransport::Socket::Socket SET PROXY host= "" port= 0
[5547] Sep 08 10:20:04 [Debug] Messaging :  Opening connection -  "smtp-mail.outlook.com" : 587  SSL
[5547] Sep 08 10:20:04 [Debug] Messaging :  SMTP : connection established
[5547] Sep 08 10:20:08 [Warning] socketError: 13 : "Error during SSL handshake: error:140770FC:SSL routines:SSL23_GET_SERVER_HELLO:unknown protocol"
[5547] Sep 08 10:20:08 [Debug] SMTP :  Closed connection: "Socket error"
[5547] Sep 08 10:20:08 [Debug] SMTP :  Could not fetch capabilities...trying again after  64 seconds

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Reference: dekkoproject/dekko#30