Metadata Manager users' deposit carts are freezing (not loading contents of cart) when trying to load the deposit cart
comment: # The Metadata Manager accounts of usernames:
are not loading the deposits within the deposit cart. The deposit cart currently shows a range of articles for these users ready for deposit (from one to ~100 articles), but when loading the contents of the deposit cart, Metadata Manager drops the session or freezes without loading the deposit cart. I can add articles, thus increasing the number of articles displayed in the cart, but still get the same behavior after doing so - the deposit cart drops the session. More details added for each affected user in the comments below.
Here's the console log -www.crossref.org-1599766728842.log- and some screenshots:
Notes: Zendesk 189519 and Community forum - https://community.crossref.org/t/empty-list-in-the-to-deposit-tab/1402
Definition of ready
- Product owner: @SaraBowman
- Tech lead: @myalter
- Service:: label applied
- Definition of done updated
- Acceptance testing plan: production acceptance testing
- Weight applied
Definition of done
- Available via a staging URL
- Consider any impacts to current or future architecture/infrastructure, and update specifications and documentation as needed
- Acceptance criteria met
- Carts for members imng, icsf, acpr, ogll, drumad, brjn, ucts, rdcs should load
- Carts should accurately reflect the number of articles they contain
- Follow with users via Zendesks 176361, 189519, 191761, 192410, 217018, 339643 and Community forum - https://community.crossref.org/t/empty-list-in-the-to-deposit-tab/1402