Handshake_failure error in notification callback service
Germán Pinzón, a developer for one of our members, wrote us over on the community forum about a Handshake_failure error in notification callback service. Joel attempted to troubleshoot the errors, but has reached a dead end. Joel suggested that we create a GL issue and have @jonmstark investigate.
Full details are available in the community forum: https://community.crossref.org/t/handshake-failure-error-in-notifications/2412
Note: this is the only known example of this error.
Background
Observed behavior
According to Germán Pinzón: I send the test request and it goes ok but the notification never arrives and when I query the notifications I get this error:
unable to complete notification: callback-notification
with this exception
javax.net.ssl.SSLHandshakeException: Received fatal alert: handshake_failure
Expected behavior
How urgent
Definition of ready
-
Product owner: -
Tech lead: -
Service:: label applied -
Definition of done updated -
Acceptance testing plan: -
Weight applied
Definition of done
-
Unit tests identified, implemented, and passing -
Code reviewed -
Available for acceptance testing via a staging URL, or otherwise -
Consider any impacts to current or future architecture/infrastructure, and update specifications and documentation as needed -
Knowledge base reviewed and updated -
Public documentation reviewed and updated -
Acceptance criteria met -
Acceptance testing passed -
Deployed to production
Notes
Edited by Isaac Farley