After performing backup I lose all servers and lose password. As if Crafty has been completely reinstalled.

Quick Information

• Operating System: Linux
• Install Type: Docker

What Happened?

Performed a third backup using the backup functionality in Crafty. Previous two backups were fine. On the third I received long error message in Crafty web page (see screenshot).

Upon closing the tab with the error text and clicking on Crafty Controller in CASAOS the same error message displayed with Crafty not showing.

Couldn't get back into Crafty via CASAOS.

Had to restart the device from SSH using reboot.

Casa OS loaded fine after I logged in but when I click on Crafty Controller I get the login screen and my password no longer works. I have to go to terminal in Casa OS to the default-creds file to get the password, like a fresh install would. When I enter this it loads up Crafty but all servers have gone. Even if I use the terminal and go to the servers folder nothing is present. Backups folder is empty too so the only way to get things back is if you had a backup stored externally to crafty. It is as if crafty was completely reinstalled.

Version of Crafty I have experienced this in v4.5.5 and v4.5.4.

Running on:

Description: Ubuntu 24.04.3 LTS

Release: 24.04

CASA OS v0.4.15

This issue (or similar) has also been reported on reddit https://www.google.com/url?sa=t&source=web&rct=j&opi=89978449&url=https://www.reddit.com/r/CraftyController/comments/1ih1jy6/crafty_on_casaos_suddenly_deleted_server/&ved=2ahUKEwiMn9eKyLaQAxWvZkEAHbxTJ88QFnoECB0QAQ&usg=AOvVaw0gBf7Wg07KqbRvUOq6kO_E

Expected result

Backup should have completed normally with no issue

Steps to reproduce

As above.

Screenshots

Priority/Severity

• High (anything that impacts the normal user flow or blocks app usage)
• Medium (anything that negatively affects the user experience)
• Low (anything else e.g., typos, missing icons/translations, layout/formatting issues, etc.)