This handbook was created to transparently share our company processes with the Jelly Community. If you have feedback or suggestions for this document message Cindy on Slack.
Company Communication and Meetings
Jelly Labs PBC aims to support a culture that is welcoming and respectful. We strive to be good communicators so that we foster a healthy work environment where we can be productive and make great things together.
- Working Hours - For Denny and Cindy, the day usually starts around 10AM Hawaii Standard Time (1PM Pacific Time or 4PM Eastern Time) with a standup post in #standup. We usually end the day around 6PM Hawaii Standard Time (9PM Pacific Time or 12AM Eastern Time).
- Meetings - We try to keep meetings to a minimum and when we do have them, they're well-organized with a specific agenda. Every meeting is remote-first, with every person in the meeting joining on video chat even if they are in the same room. No one should be left feeling disconnected or forgotten.
- Every Tuesday at 2PM Hawaii Standard Time we will have a 15 minute meeting where we reflect on what we learned from users, set 1-3 weekly goals, discuss our biggest obstacles, and report on morale. Close advisors may be invited into these meetings. Once we have a launched product, we will start to report a primary metric.
How we communicate
We are a two founders working full-time in an apartment in Honolulu, Hawaii. Because everything we build will be open-source, the way we communicate is designed to be inclusive of remote volunteers. In order to work effectively, we narrate our work so that colleagues and customers understand what decision we are making and why. This means sharing mistakes and lessons with one another to encourage accountability and welcome feedback.
We want our feedback to be constructive, specific, and communicated with respect. When giving feedback, consider the situation ("During yesterday's meeting on product direction..."), the behavior you observed ("...you described the new team organization..."), and the impact it had on you ("...and it made me feel relieved."). Focus more on the situation and behavior and less on the impact--this helps us focus on the facts so we can stay level-headed.
When our comments are rooted in honesty and respect, we create safe communication spaces where people feel comfortable sharing ideas and asking questions.
- Slack - for ongoing conversations with the internal team and conversations with the broader Jelly community. We have two Slack workspaces one for staff and one for external communications among Jelly community members. We have community rules for Slack.
- Video conferencing tools (jitsi.org) - sometimes it is easier to get a point across when you can see and hear the person you are speaking with. We use video conference for team meetings and for video calls with scientists.
- Notion - sometimes when communicating a new idea or project involving multiple team members a conversation in Slack isn't the appropriate space. In these cases, we use Notion to share ideas in a long form format.
- Email - We use email through gmail to communicate with people outside of the company. For ordinary chat, we prefer to use Slack. For lengthier conversations, we write out our ideas full in Notion and share them in slack for feedback and comment. It is very rare for people within the company to need to communicate using email.
It is really important that everyone at Jelly Labs PBC understands their compensation.
We make our salary ranges for all roles visible internally. Salary transparency is simple right now because Jelly Labs PBC has only two founders on payroll. When Jelly Labs PBC starts to bring on team members, we will make salary ranges for all roles visible internally.
The founder title is making $1,500 per month, which is equivalent to an annual salary of $18,000.
- Gusto - our payroll provider. Payroll will be deposited directly to bank accounts on the second and fourth Friday of each month.
A guide to Distributed Work at Jelly Labs PBC
Whether you've worked in a distributed position before or this is your first distributed position, this guide will help you prepare to be distributed and outline our distributed benefits and expectations. We strive to create a "distributed-centric" culture, meaning we default to distributed best practices and want distributed team members to feel as much a part of the company as the founders working together in Honolulu, Hawaii.
What you'll need
- We ask that you have a consistent work space for your home office, ideally with a door that closes. This can be a room in your home or research lab. It is important to have a space that is distraction free where you can get your work done.
- A reliable internet connection! You should be able to easily participate in video calls wherever you are working. If you're not sure if your internet connection will be sufficient please talk to Cindy so we can work it out.
- If your office space is your home, it is important that any domestic responsibilities occur outside of your working hours. It is impossible to do your best work when you are the primary caretaker for the day, repainting your bedroom, or catching up on 6 months of laundry.
- In order for your team to work efficiently it is important that you set working and available hours and communicate them with the team. We are always happy to be flexible, and in those cases advance notice and communication are key.
Communication and Culture
- We ask that everyone ask questions when they start at Jelly Labs PBC to make explicit certain expectations we have for communication within the company. These expectations boil down to "treat each other with respect" and "give your co-workers the benefit of the doubt." This is even more important as a distributed company that communicates primarily through Slack.
- Since we're not all physically in the same place, we consider Slack our office. We have our conversations, both formal and informal in Slack. When there are meetings with more than three people or with external partners, notes are promptly posted in the #humans channel. Anyone is welcome to pop into any channel at any time to see what is going on or ask a question. If you're new to Jelly Labs PBC, don't be shy about asking questions in Slack or DM'ing anyone to get information.
- When you're working remotely you won't ever just run into one of your coworkers walking down the hallway and have a conversation. Once we reach beyond two founders, we'll have a monthly dedicated time for us to get together and just hang out.
Our Team Members
This handbook was remixed from the Experiment Company Handbook, which was remixed from the Glitch Company Handbook. The Glitch Company handbook is licensed under a Creative Commons Attribution license.