Commit 62d79809 authored by sajolida's avatar sajolida

Rewrite intro

parent a9391718
[[!meta title="Request tracker (RT) for help desk"]]
We want a tool that allows our help desk to
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Having a request tracker powering our help desk will be key to fulfilling their
[[updated mission|contribute/working_together/roles/help_desk]]:
**Gather qualitative and quantitative data to understand better our users and
prioritize our work.**
Requirements
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MUST
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