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FAQ

Last edited by ChriZilla Nov 19, 2018
Page history
n° question / problem available solution / workaround references
1 How can I make VOIP calls? You need an external application. VOIP calls
2 Where is the Thunderbird console log ? press CTRL+SHIFT+J -
3 Where is the CardBook log ? CardBook tab > status bar > click on log entry -
4 How can I increase the CardBook log's size and verbosity ? see: screenshot -
5 Why is my birthday not correctly formatted? the only correct date format is
  • YYYY-MM-DD for vCard 3.0
  • YYYYMMDD for vCard 4.0
If you move/copy a vCard 3.0 contact to a vCard 4.0 address book, it will be converted to vCard 4.0

You can verify the vCard version
  • on a contact's technical tab
    (can be displayed via Cardbook prefs > tab > display tabs > technical)

  • by right-clicking an address book > edit address book
    (if it contains mixed versions, a convert vCards button appears here, which converts the address book to 4.0)
#245 (closed)
#111 (closed)
6 cardDAV does not synchronize with Nextcloud in Thunderbird 60 Beta 5 and higher ↪️ workaround set pref network.cookie.same-site.enabled to false #323 (closed)
7 Used in conjunction with Cardbook, Thunderbird's master password feature prompts twice for a password. ↪️ workaround install StartupMaster addon (fixes multiple password prompt) #50 (closed)
8 CardBook is slow ... ↪️ workaround Thunderbird prefs > display tab > Advanced tab > uncheck show only display name for people in my address book #108 (closed)
9 ... or freezes ↪️ workaround CardBook prefs > general tab > check unique source for contacts #78 (closed)
10
  • pop-up window: [sendHTTPRequest error] SyntaxError: The URI is malformed
  • CardBook log: Collected cards : Synchronization impossible with the server
  • downgrade to CardBook 32.5
  • add new address book of type "local address book"
  • move all contacts from the CACHE address book to this new address book
  • remove the now empty CACHE address book
  • upgrade to current CardBook version
#404 (closed)
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wiki pages

🏡 home
⚙ CardBook prefs
👣 first steps
❓ FAQ
🖥 server configuration
📞 make VOIP calls
👫 be part of CardBook
🌎 instructions for our translators
🔗 links

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