Crucial Ballistix RGB Ram Isn't Being Detected

Description of Bug

My Crucial Ballistix RGB Ram isn't being detected. I have 2 sticks in the A2 and B2 slots on my mobo. I followed all the installation instructions and when I open the program, nothing is detected. This is my second time installing the program and before, it would detect 2 Asus Aura Motherboards, which is weird because I only have 1 MSI mobo.

Hardware Configuration

MSI Z490 A-Pro Crucial Ballistix RGB 3600 MHz DDR4 DRAM Desktop Gaming Memory Kit 16GB (8GBx2) CL16 BL2K8G36C16U4BL (BLACK)