Support request: Gigabyte IT5711 USB RGB Controller (VID 048D, PID 5711) — not detected on X870E AORUS ELITE WIFI7

Hi, My Gigabyte motherboard’s onboard RGB controller (ITE/ITE Tech IT5711) is not detected by OpenRGB in version 0.9+ (git1736), commit 5c30da61, AppImage build.

My system uses the GIGABYTE X870E AORUS ELITE WIFI7 motherboard.

OpenRGB detects my USB mouse but not the Gigabyte onboard RGB controller.

Device Information USB VID/PID Vendor : 048D (ITE Tech / Integrated Technology Express) Product : 5711 (Gigabyte RGB Controller)

Enumerated Name (from lsusb) ID 048d:5711 Integrated Technology Express, Inc. GIGABYTE Device Manufacturer: ITE Tech. Inc. Product: GIGABYTE Device

Controller Type

USB HID 2 interfaces Self-powered MaxPower 100mA

Hardware

Motherboard: Gigabyte X870E AORUS ELITE WIFI7

BIOS: FA6d (2025-09-18)

CPU: AMD Ryzen 9 7900X

OS: Ubuntu 24.04 LTS

Kernel: 6.14.0-36-generic

Symptoms

OpenRGB launches normally

Shows HID error warnings about I2C/SMBus (expected — my device is USB HID, not SMBus)

Only device detected is my Logitech G502 mouse

No Gigabyte/Aorus/AURA/ITEX devices appear

Rescan Devices finds nothing additional

Logs & Attachments ✔️ USB Dump (lsusb -vvv -d 048d:5711)

Attached as: gigabyte-5711-usb-dump.txtgigabyte-5711-dmesg.txt

gigabyte-5711-usb-dump.txt

✔️ dmesg snippet

Shows this on boot:

usb 3-7: Manufacturer: ITE Tech. Inc. hid-generic ... Device [ITE Tech. Inc. GIGABYTE Device ]

✔️ OpenRGB stderr output [i2c_smbus_linux] Failed to read i2c device PCI device ID Some internal devices may not be detected... (appears even though device is USB HID)

Request

Please add support for this device to the Gigabyte / ITE controller subsystem. If helpful, I can provide:

usbmon capture

wireshark USB dumps

testing of experimental builds

LED zone mapping

firmware version info (if retrievable)

Happy to assist in testing any patches.

Thanks!