"Could not get files" error on "Rippling" app

Never seen this error before and only happens on the Rippling app. Tried with both anonymous account and personal account. App is free and I am trying to install it for the first time. Screenshot of error is attached.

App link: https://play.google.com/store/apps/details?id=com.people.rippling&hl=en

Google pixel 7 on Android 15.